SL01 Basic
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for increased efficiency and flexibility. The packages offer a wide range of benefits, including fast service, smooth processing, personal contact with our experts and price advantages.
The SL01 Basic ensures primary support, can be upgraded to the SL02 Extended and customized with add-ons.
APPLICATIONS
What are the SPEKTRA areas of application?
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Product details
Accessibility
- Standard helpdesk hotline 9:00-15:00 CET, email and ticket support
- Remote support: max. 2 hours/year
Soft- & Hardware
- Firmware and software patches
- Delivered system functionalities insurance
Data exchange & Knowledge
- SPEKTRA Cloud (documentation, software deploy)
Add-on CAL - Calibration
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
The Add-on CAL (Calibration) extends your service level and provides interesting advantages tailored to the services of our calibration laboratory.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Add-on HM - Hardware Maintenance
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
The Add-on HM (Hardware Maintenance) extends your service level with important parameters specifically for SPEKTRA hardware.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Add-on RD - Reduced Downtime
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
When a system is in use 24/7, even one day of downtime can be critical. With our Add-on RD (Reduced Downtime Service), we help you minimize outage time.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Similar products
SL01 Basic
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for increased efficiency and flexibility. The packages offer a wide range of benefits, including fast service, smooth processing, personal contact with our experts and price advantages.
The SL01 Basic ensures primary support, can be upgraded to the SL02 Extended and customized with add-ons.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
SL02 Extended
Our Smart Managed Service Agreements are tailored to provide top-tier assistance. The expert support as a service is designed with efficiency in mind, allowing you to flexibly design service packages and enhance them with add-ons as needed.
The SL02 Extended offers an advanced service such as free software updates, access to the ticket system and a free license to the SPEKTRA eLearning platform.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Add-on HM - Hardware Maintenance
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
The Add-on HM (Hardware Maintenance) extends your service level with important parameters specifically for SPEKTRA hardware.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Add-on CAL - Calibration
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
The Add-on CAL (Calibration) extends your service level and provides interesting advantages tailored to the services of our calibration laboratory.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …
Add-on RD - Reduced Downtime
With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
When a system is in use 24/7, even one day of downtime can be critical. With our Add-on RD (Reduced Downtime Service), we help you minimize outage time.
APPLICATIONS
What are the SPEKTRA areas of application?
Learn more …