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SL01 Basic

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The SL01 Basic ensures primary support, can be upgraded to the SL02 Extended and customized with add-ons.

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for increased efficiency and flexibility. The packages offer a wide range of benefits, including fast service, smooth processing, personal contact with our experts and price advantages.

Downloads:

Accessibility
  • Standard helpdesk hotline 9:00-15:00 CET, email and ticket support
  • Remote support: max. 2 hours/year

Soft- & Hardware
  • Firmware and software patches
  • Delivered system functionalities insurance

Data exchange & Knowledge
  • SPEKTRA Cloud (documentation, software deploy)

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SL02 Extended

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