After Sales & Technical Support

Our mission: Customer satisfaction

Our solution: Excellent communication skills, customer education and detailed case analysis are the keys to our success. Through constant exchange of information, we ensure the implementation of our customer feedback. As a SPEKTRA customer, you have not only purchased a high-quality product, but also first-class service. Of course we support you after the purchase with all hardware and software questions.

Service that fits!

With our Smart Managed Service Agreement, we offer different service levels and specific add-ons for improved efficiency and flexibility.
So you get exactly the service that suits you best!

Design your service package now

Henning Schulze
Head of After Sales Service


Click the yellow speech bubble on the bottom right and select "Contact our support". If one of our support team members is online, you can clarify your questions - fast and easy.


If you send us a message to the following e-mail address, it will be entered into our after-sales ticket system and processed according to the service level.


For immediate assistance from our team of experts, please contact us personally during our business hours at

+49 351 400 24 444

Celebrate this special milestone with us. We invite you to visit our roadshow for a personal discussion, to remember our journey together and to take a look into the future. We will be happy to see you!

Find out more