by the Deutsche Akkreditierungsstelle GmbH
After calibration SPEKTRA issues DAkkS calibration certificates
(calibration acc. to ISO 17025).
In the hierarchy of metrological infrastructure of industrial metrology accredited laboratories are second priority - right after the National Institutes which provide the national reference for the country.
DAkkS calibration certificates from accredited laboratories are internationally recognized, for example by signatories of the Convention of the European co-operation for Accreditation (EA) and the International Laboratory Accreditation Cooperation (ILAC) for the mutual recognition of calibration certificates.
Link to Accreditation Certificate of SPEKTRA
Authorization by the Federal Office of Civil Aeronautics: January 10th 2013
As officially acknowledged Known Consignee SPEKTRA has acquired a status that entitles the company to send so-called "safe" air freight. Without this status there can be additional costs or delays for the shipment caused by stops because the goods need to be checked separately, must be x-rayed and approved before they can be loaded onto an aircraft.
Authorization number: DE/KC/00712-01
Link to FAQ at LBA (Federal Office of Civil Aeronautics)
certified since September 23rd 2013 by TÜV Süd
Quality management standards of the DIN EN ISO 9000 build the basis for quality assurance and quality management worldwide. Also, they are the most widely used standard work of ISO (International Organization for Standardization). Nationally and internationally enterprises of all sizes and industries take a DIN EN ISO 9001 certified quality management system as an ideal proof of competence and performance.
Details to the standard can be found on the website of TÜV Süd.
Link to the Certificate of SPEKTRA
Authorization number by main customs office: DE/5550/EA/0102
Approved exporter describes an organization that may benefit from an authorization for simplified declaration of origin, issued by the main customs office.
This means the company may use customs agreements between the European Union and third countries, which often means customs savings and a simplified export procedure to many countries.
Link to Main Customs office
Quality Policy of SPEKTRA
The aim of our quality policy is to always be a step ahead in our industry in terms of quality. This is why we continuously pursue technical excellence as a way to make our products more attractive. This will help us to gain a competitive advantage in the market and help to create customer loyalty. In turn, this will give us long-term strength and stability in the market and ensure that we achieve healthy growth.
- Customer satisfaction
Our customers are our partners, and we aim to establish long-term working relationships with them. Our goal is to achieve a high level of customer satisfaction. For this reason, we deliver high quality products and services on time and reliably, and we fulfill our contractual and legal obligations.
- Product quality
Our product quality should stand above that of our competitors. To achieve this, we take advantage of the creativity of our employees and our know-how and expertise, so that we can set new quality standards together with our customers.
- Process reliability
We aim to design our processes to be safe and reliable and try to avoid errors through preventive measures. Our goal is to manufacture high quality products and services at reasonable costs so that we can offer them at competitive prices in the market.
- Communication with customers
Regular communication with customers is an essential part of understanding customer preferences and expectations. We maintain good, personal relationships with our customers and aim to recognize their needs and future challenges at an early stage, so that we can then offer reliable solutions.
- Social requirements
Legal compliance forms the basis of all our commercial dealings. We will observe and comply with all legal requirements and official regulations that apply to us. The legal compliance of our company is regularly audited and forms the basis for all general decisions and changes.
- Corporate culture
Our internal communications are open, fair and honest. They are characterized by mutual respect and appreciation in a positive and friendly working environment. We inform all employees on a regular basis about quality assurance activities and encourage their continuous involvement.
- Employee satisfaction
We aim to achieve a high level of employee satisfaction. This includes the continuous motivation of our employees to observe and support our quality policy. We strengthen the sense of responsibility of our employees through appropriate professional training and further development.
- Supplier relationships
Long-term and stable supplier relationships contribute to corporate success. So that we can manufacture excellent products, we strive for close cooperations with those suppliers and subcontractors who pursue similar quality policies.
- Continuous improvement process
We want to constantly develop and improve. We do this by monitoring process and product quality, broadening our strengths and eliminating weaknesses through appropriate preventive and corrective actions.
- Development of the quality management system
Our quality management system forms the framework for our activities. We want to keep developing and refining the system. To do this, we develop new quality objectives every year and make all of the information and resources available that are required to achieve them. Every employee has a duty to comply with the commitments of the quality management system, identify weaknesses and contribute to the solutions to problems.